Parcel Monkey

Unclaimed

4 reviews

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Address: Tollgate, Chandlers Ford, Eastleigh, SO53

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Site: www.parcelmonkey.com

Counties of operation: Hampshire, Kent, Lanarkshire, Oxfordshire, United Kingdom

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Parcel Monkey About Reviews Costs License

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1.0

4 reviews

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Matt Storm

Aug 02, 2024

Long-distance move from Bampton, Oxfordshire to Bristol, Bristol

ABSOLUTELY USELESS

NEVER USE PARCEL MONKEY! I have no idea where to begin. Sent a pair of pro audio expensive speakers £350 i first checked they were not on the restricted list, it said they were permitted. 2 days later my customer has complained nothing arrived & tracking stated they were returned to southampton because restrcited item. 7 days on & not a single straight answer from PM just basic robot replies stating I HAD TO COLLECT MY ITEMS FROM SOUTHAMPTON or they will be disposed of, WHAT? this whole episode has cost me a fortune, lost my sale and caused huge amounts of stress. Customer service is useless they cannot even answer my question 8 days on as to why they decided they were restricted its like talking to a wall.

Move size: Commercial Move Service cost: £350

Thumbnail photo by Matt Storm of Parcel Monkey

Evangelia

Aug 11, 2017

International move from , UK to , ITA

Rude, unhelpful and they do not have the job done.

I used Parcel Monkey to move my staff from London to Milan, my experience was terrible. They worked with an Italian company that treated me with racism, they lost my staff they returned them back in UK without notice, they left separately boxes to neighbors and it took me one month and a half to find all my boxes in London! They don't reply and they are rude! I have spent money for this and now I have to spend more to fly back to UK and reorganize everything!

Move size: Partial Move Service cost: $200

Al Robins

Jul 01, 2020

Long-distance move from Kent to Clywd

Parcel Monkey Disgusting.

What an absolute disgrace of a company

They lost my item and gave me 7 days to produce a receipt or they wouldn't pay me.

I was unable to obtain the receipt in that time due to the company I bought from being closed due to Covid so I had to wait for an email back confirming purchase.

Parcel Monkey told me I was too late and the case is closed!!

Move size: Partial Move Service cost: £420

Terry Mallin

Oct 30, 2020

Long-distance move from Glasgow, Lanarkshire to Warwick, Warwickshire

Use Other Providers.

USE OTHER PROVIDERS - Got to be one of the worst customer experiences I have unfortunately been part of. I sent a parcel back in April which was never delivered, I was told by PM that the item has been destroyed by the courier company due to damage to the parcel by the courier company and then this was changed to lost when they realised they would need to pay-out, shambles springs to mind. I will be using Parcel2go going forward, I have never had an issue with them and PM clearly don't care about customer experience, only care about revenue!

Move size: Partial Move Service cost: £250

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Last updated on 2024-08-02.

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Company Info

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Parcel Monkey has not registered their account and is not actively maintaining their profile.

Their address is Tollgate, Chandlers Ford, Eastleigh, SO53 , but removals usually cover a much larger area.

Is Parcel Monkey a registered company?

There are no regulations or any required licences for removal companies that operate in the UK; however, if you want to avoid potential issues, check whether the firm you have chosen is registered as a legal business. Verify Companies House records of Parcel Monkey here and make sure the removal company is in good standing.

Another way to select a reliable moving company is through ratings and reviews. Read consumer reviews and testimonials of Parcel Monkey here.

How to check if Parcel Monkey is trustworthy?

For extra peace of mind when hiring Parcel Monkey you may want to find one which is a member of one of the Removal industry trade associations or trade bodies. These organisations have certain standards of operation which members must adhere to. Here is a list of some of them:

BAR – British Association Of Removers
NGRS – National Guild Of Removers And Storers
AIM – Association Of Independent Movers
SSA – The Self-Storage Association Of UK And Europe
FEDEMAC – Federation Of European Moving Association
FIDI – The International Federation Of International Movers
RHA – Road Haulage Association
BSI – British Standards Institute
RoSPA – Royal Society For The Prevention Of Accidents

Our article on 'Home Removal Industry Associations And Trade Bodies' provides more detailed information on how to do your research.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Parcel Monkey. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the removals themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

Average price per move for Parcel Monkey is between 272 and 425 GBP based on 3 reviews only.

Community testimonials, ratings and consumer reports on Parcel Monkey - a professional company located in Tollgate, Chandlers Ford, Eastleigh, SO53 . Discover Eastleigh, Hampshire moving companies.

*RemovalReviews may not be affiliated with Parcel Monkey and the estimates may be provided from other professional removals in our network.

Parcel Monkey